FCI Case Study header

Tom Wood, CEO of Floor Coverings International, wanted to boost sales performance by improving lead follow-up and engagement. To do this, he set a target of 100% immediate real time follow-up on new franchise sales prospects. 

In this case study, you'll learn how Floor Coverings International used FranConnect and Lumin.ai to achieve:

  • >40% improvement in lead closure rate,
  • 100% increase in monthly leads,
  • and more.

About Floor Coverings International

Floor Coverings International

First Coverings International is North America’s leading in-home design floor coverings brand. Floor Coverings International is a FirstService Brands company. FirstService generates more than US$1.1 billion in annual revenues and has more than 15,000 employees across North America. With significant insider ownership and an experienced management team, FirstService has a long-term track record of creating value and superior returns for shareholders. The Subordinate Voting Shares of FirstService trade on the NASDAQ and the Toronto Stock Exchange under the symbol “FSV”.

Access Success Story

Fill out the form below to download the success story right now.

Access Success Story

Questions? Want a Demo? No problem.

REQUEST A DEMO